Privacy Policy

Effective Date: 7/16/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Information You Provide

  • Account information (name, email address, company details)
  • Financial data and accounting records you upload or process through our service
  • Communications with our support team
  • Payment information (processed securely through third-party payment processors)

Information We Collect Automatically

  • Usage data and analytics
  • Device information and IP addresses
  • Cookies and similar tracking technologies
  • Log files and service performance data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI Agent services
  • Process accounting data and generate automated reports
  • Provide customer support and respond to inquiries
  • Send important service updates and security notifications
  • Analyze usage patterns to improve our service
  • Comply with legal obligations and protect our rights

3. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for all financial data
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance
  • Access controls and authentication protocols
  • Secure data centers with 24/7 monitoring

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in operating our service
  • When required by law or to protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Financial data is retained in accordance with accounting standards and regulatory requirements.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of non-essential communications
  • Data portability for your accounting records
  • Object to processing in certain circumstances

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze service usage. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our service may integrate with third-party accounting software and services. We encourage you to review their privacy policies as we are not responsible for their practices.

9. Children's Privacy

Our service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

If you are located outside the United States, please note that we transfer and process your information in the United States where our servers are located.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@alloit.com
Data Protection Officer: dpo@alloit.com